Empathy: The Human Connection to Patient Care

Patient care is more than just healing — it's building a connection that encompasses mind, body and soul.

If you could stand in someone else's shoes . . . hear what they hear. See what they see. Feel what they feel. Would you treat them differently?

CEO Toby Cosgrove, MD, shared this video, titled "Empathy," with the Cleveland Clinic staff during his 2012 State of the Clinic address on Feb. 27, 2013.

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Restoring the “Care” in Healthcare

HeartMath announces the HeartMath Caritas National Pilot Program. Partnering with distinguished professor Dr. Jean Watson and the Watson Caring Science Institute, the program aims to restore the "care" in healthcare by transforming current healing models beyond the "fix it" approach where healthcare solutions can overly focus on drugs and surgery as the sole answer.

The HeartMath Caritas model emphasizes the positive impact that human care brings to the healing process of the patient. The model does not exclude the importance of current practices but rather honors "true care" as a critical component in wholeness healing. The emphasis on care benefits the overall healthcare environment, uniting staff in a shared and focused commitment to improve and care for the lives of others.

Many healthcare sites around the country are participating in this pilot program including, Kaiser Permanente Antioch Medical Center in California, Samaritan Medical Center in Verona, New York, Baptist Health Medical Center in Jacksonville, Florida, and Chesapeake Regional Medical Center in Norfolk, Virginia.

Aimee Schubert, a registered nurse at Bon Secours, St. Mary's Hospital of Richmond, Virginia talks about her experience using HeartMath's applications and Dr. Jean Watson's theory on "caring science."

To learn more about the HeartMath's scientifically validated programs, applications and emWave technologies for healthcare organizations as well as the HeartMath Caritas National Pilot Program go to www.heartmath.com. Read more about their published clinical research at www.heartmath.org.

To learn more about Dr. Jean Watson's "Caring Science" and the Watson Caring Science Institute go to www.watsoncaringscience.org.